Paid data recovery and slow staff

[mntstr]

Many in the community feel strongly that Mega’s Games should make data recovery free rather Many in the community feel that Mega’s Games should offer data recovery as a free service, rather than charging players for it. Data loss is often caused by server issues or technical glitches beyond players’ control, and requiring payment for recovery only adds to their frustration. Making this service free would demonstrate that Mega’s Games values players' time and progress, building loyalty and trust.

Additionally, better server staffing could enhance the overall player experience. Response times are sometimes slow, and adding more trained support staff would help, especially during peak hours. Another concern is the leniency toward repeat offenders; players with up to 13 bans continue receiving only two-week suspensions. This undermines the community’s integrity. A bit more active management here would improve the game’s reputation and foster a stronger, more positive community for everyone.

[Zaerin]

First thing is just greed at it's peak. In most cases it does take a bit of time but usually is just changing the FiveM license (your ID) to the new one, as sometimes FiveM decides to create new ones for you for some reason.

This could all be solved if Steam was used as the Identification (like Project Homecoming). You are forced to have Steam client opened before joining. But then you don't have the problems related to accounts anymore, as users may just have to try their different Steam accounts till he finds the correct one. If not it can still work changing the ID in the database (or wherever is stored).

Second one..., well. Steve was the one that after deciding to close the server for 2 weeks due to FiveM "harassment", which we still don't know what was that related to. Decided to remove 4-6 of the most active staff just because they wanted to play something similar to Mega's Games and there was another server in waaaay lower quality but was decent enough. And most of this staff was already in for a year or longer so they knew most of the inside stuff.
Also, take in mind that after this happened he didn't fill it up with newer people. Which caused that the staff left had to pick that extra job. Also, as they saw this happening it also tarnished the image of the Owners so a few more decided to either leave or stop doing as much, because what's the point? You can bust your ass in the server because you really care and then just get removed out of nowhere because the Owner was like "Oh no he playing other server when mine is closed! That's unforgivable even though they haven't do anything wrong in the 1+ years they've been here!".

So any fault in the current server, such as lackluster updates, no new maps or modes that no one wants is all coming from the Owners. Because, as far as I'm aware, Staff or Community opinions/feedback is always wrong.

Good luck and I do hope this gets reverted.

Zae - one of the staff that was removed.